Innovation at ADP

At ADP, we are Always Designing for People. We create products with that core principle in mind to help businesses develop and maintain an inclusive workplace, from hire to retire. Regardless of our clients’ size, inclusive practices can help improve their employees’ experience and their bottom line. That’s why we consider diverse perspectives from the moment we begin product innovation to the moment we bring a solution to market. It’s part of our commitment to help our clients create an inclusive workplace and stay competitive as the world of work evolves.

Data Driven Innovation

ADP helps organizations address gender inequality in the workplace by offering data-driven diversity, equity and inclusion (DE&I) resources, products and services. It also considers the potential workplace outcomes of current trends and technologies, such as pay transparency and generative AI, to help facilitate that goal. Additionally, ADP is a commitment-maker for the UN Generation Equality Forum’s Technology and Innovation for Gender Equality Action Coalition. Through this partnership, ADP has committed to enabling DE&I outcomes for women and girls in technology by:

  • Offering ADP DataCloud, which empowers HR and business leaders to create more diverse, equitable and inclusive workplaces by helping them answer important DE&I questions
  • Offering through ADP Recruiting Management and ADP Workforce Now a candidate relevancy tool, which relies on AI to help mitigate gender biases during recruitment
  • Providing insights from the ADP Research Institute on pay equity and worker engagement
  • Delivering DE&I programming to ADP clients and the human capital management (HCM) market in general
  • Offering unconscious bias training for all ADP associates
  • Acting to provide a more diverse, inclusive and equitable workplace and aiding the advancement of women to leadership positions at ADP locations around the globe

Today at Work

In 2023, ADP launched Today at Work, a quarterly report built on ADP payroll data representing more than 25 million U.S. workers and nearly a decade of ongoing surveys that have reached more than 550,000 workers in 29 countries. Combined, these data sets provide a recurring, people-centered, and comprehensive view of the world of work.

Women@Work Summit

Today’s workforce looks very different than five or even three years ago, and that change is likely to continue. Leaders — especially women leaders — are key to ensuring businesses are ready for the workforce of the future. The third annual ADP Women@Work 2023 virtual conference examined ways women professionals, leaders and allies can generate meaningful and sustainable change in their workplaces and communities. During the conference discussions, a panel of women leaders shared their insights on how to help businesses develop strategies and avoid stumbling blocks on the way to success. Covered topics included confidence in communication, the global advancement of women, recognizing leadership barriers, self-advocacy/self-actualization and making space for women in business.

Women@Work 2024, held on May 2, 2024, focused on inspiring change through must-have conversations. HR and business leaders and other experts from some of the world’s leading organizations provided insight and led discussions around the summit’s theme: Redefining the Workforce of Tomorrow.

Inclusion Summit

Employees are demanding meaningful change, and a growing body of research has shown that adoption of inclusive values is good for the bottom line. During ADPs Inclusion Summit: Different Experiences, Stronger Together, participants learned valuable tools to incorporate inclusion and diversity strategies into their talent practices. Topics included evolving employee expectations, attracting and retaining top veteran talent, DE&I fatigue and women in technology.

NelsonHall Named ADP a Leader for HCM in their Next Generation HCM Technology NEAT 2023 report for both the Mid/Large and SMB market segments. The NelsonHall Vendor Evaluation & Assessment Tool (NEAT) identifies vendors that are Leaders, High Achievers, Innovators or Major Players. Leaders are vendors that exhibit both a high ability to deliver immediate benefit and high capability to meet future requirements. To learn more please visit our website.

U.S. Federal Work Opportunity Tax Credit

ADP supports our clients incentivized by the U.S. federal Work Opportunity Tax Credit (WOTC) to hire individuals from certain target groups who may face more difficulties finding employment, including veterans, the formerly incarcerated, and recipients of certain state or federal assistance programs. ADP’s WOTC offering helps our clients screen tens of millions of applicants annually through a web-based WOTC screening system that automates how our clients can conduct the WOTC screening in a compliant manner, simplifying data collection and increasing WOTC compliance rates.

Evolution of HR

As employers explore on-site, fully remote and hybrid workplace models, they will look for new opportunities to increase employee visibility and better understand the needs of a dispersed workforce. By leveraging globally scalable HCM products, clients can improve the agility of employee interactions through insightful analytics. ADP’s team-based solution is key in helping our clients manage and improve how work is happening.

In 2022, to help our clients, ADP launched Voice of the Employee as we observed companies with an increased need to understand what their employees were thinking and feeling. The ability to gauge sentiment and well-being proactively and consistently among the workforce is vital to the success of any organization. ADP’s Voice of the Employee was named the Business Intelligence Solution of the Year from the 2023 Data Breakthrough Awards.

Evolution of business

While the workforce continues to globalize and more employees remain remote or hybrid, organizations are faced with growing operational and compliance considerations, adding to an already complex regulatory environment. Trying to navigate the culmination of all regulatory updates across multiple countries can be daunting to employers, especially in a dynamic environment when solutions are needed quickly. Quality data will be key in providing businesses with the confidence they need to act.

ADP DataCloud is a powerful people analytics solution that enables companies to leverage the industry’s largest workforce dataset: anonymized data from over 30 million workers. For instance, companies can benchmark data to find the most qualified candidates and develop a competitive compensation package in line with industry standards. In addition, ADP was recognized for the eighth consecutive year as an innovative provider of cloud-based human capital management solutions, and received the “Top HR Product” award at the 2022 HR Technology Conference for its Intelligent Self-Service. The award-winning, data-driven Intelligent Self-Service solution uses predictive analytics and machine learning to proactively address common employee HR challenges before the need to contact their HR departments arises.

Diversity, Equity and Inclusion Dashboard

From diverse representation to inclusive cultures and equitable practices, more and more companies are recognizing the critical importance of monitoring and fostering diversity, equity and inclusion (DE&I) in their workforce. With our DE&I Dashboard, our clients can quantify and track their own diversity data and compare it to that of similar companies and local populations through ADP’s industry-leading workforce benchmarks. ADP’s suite of DE&I capabilities is integrated within our award-winning people analytics solution, ADP DataCloud. The robust toolset addresses key DE&I challenges for HR leaders including surfacing DE&I insights, enabling local action, creating an inclusive culture and making change stick. ADP’s DE&I Dashboard is helping companies meet the social and business imperative to affect meaningful change through impactful DE&I programs and is fully integrated into our product suite.

Evolution of tech

Our research shows that modern global companies use more than 30 applications or vendors to meet their HCM needs. At the same time, we are witnessing the rise of AI across enterprises, which can help deliver a unified HCM experience. As business models evolve amid global shifts, businesses will turn to technology to drive efficiency and expand capabilities by eliminating task work and refocusing efforts on strategic growth initiatives.

  • ADP Marketplace is a digital HR storefront offering a collection of highly rated solutions, presented by ADP and external partners, ready to simply and securely share data with your ADP platform.
  • As we continue exploring opportunities to automate aspects of HCM, it is important these systems maintain our high standards of transparency and accountability. This means making sure that the ways we use data are useful and fair, and respectful of people’s privacy. We’re helping clients understand how our AI products work by communicating the factors that go into our analysis and calculations.
  • Promoting accessibility doesn’t stop within the walls of ADP — we are actively integrating accessibility into the products and services we provide while providing our salesforce with the training and tools to communicate and leverage these benefits. We started a resource hub for our product teams on how to start the process of embedding accessibility into their products by removing biases and barriers. In tandem we are working with our marketing teams to improve how we discuss and communicate the advantages of our offerings and how we can reach accessibility markets.