Talent Acquisition and Retention

Great companies are built by great people. Our strengths-based culture, purpose driven leadership and inspiration of our associates who live and breathe our ADP values allow us to provide an agile, creative and collaborative workplace. ADP has fully embraced a recruiting strategy that focuses on the skills of our candidates over their credentials and provides opportunities for candidates with nontraditional work backgrounds. Through a combination of efforts across multiple functions, we have enhanced our processes to support a more inclusive experience.

Diverse slates and panels

As we strive for greater gender diversity globally and greater ethnic representation within the U.S., ADP is committed to leveraging best-in-class strategies such as diverse slates to achieve our goals of minimizing bias and systemic barriers for women and other underrepresented groups including people with disabilities, LGBTQ+ and veterans. ADP has been leveraging diverse slates, both gender and underrepresented groups, for years at the leadership level. We leverage diverse interview panels, to minimize “in-group” or similarity bias in the hiring process.

Up Your Game: Interview Like a Pro!

We want our entire global team to share similar core values while bringing their own unique viewpoint and skillsets to their roles. To help accomplish this goal, our Up Your Game: Interview Like a Pro! program teaches managers how to use objective hiring criteria, diverse interview/candidate panels and consistent interview questions to help remove unconscious bias and improve our hiring processes.

Fair and equal hiring practices

Our goal is to extend ADP’s employer brand reach to the best qualified talent and position ourselves as an employer of choice by cultivating external partnerships, reimagining our college and university relationships and building an infrastructure to support these efforts.

Pay equity

At ADP, we are deeply committed to upholding fair and equitable pay. Pay equity is critical to creating an inclusive and engaging culture that enables all associates to reach their full potential. We make pay decisions based on skills, job-related experience, the market value of the job and performance. We have incorporated pay equity reviews into our year-end compensation decisions. And, we no longer ask candidates to provide their salary history in most of the countries where we operate.

Our associates receive a competitive benefits package, intended to help them enjoy physical, emotional and financial well-being and be productive members of their teams.

Fostering equitable and inclusive college recruitment strategies

ADP engages students at all stages of the student lifecycle. Our program does not stop at traditional career fairs and visits to the career office. Instead, ADP strives to maintain a consistent presence on campuses to support career preparedness and create brand awareness. As part of its HCM Academy, ADP provides hands-on experience to the next generation of human resource professionals by providing software, training and lectures by leading subject-matter experts.

ADP partners with Historically Black Colleges and Universities (HBCU), Hispanic Serving Institutions (HSI) and other diverse campuses to develop a diverse pipeline of talent. We are focused on growing relationships and cultivating our partnerships’ talent pool through education, programming, and resources.

Internships

To fill our pipeline with the best and brightest talent, we have established global internship programs enterprise-wide. By immersing students in ADP’s culture and opportunities, we can identify mutual fits with an end goal of full-time employment after graduation. Internships are available both full-time and part-time and provide networking events, learning opportunities and mentoring relationships.

We proudly hire veterans

We greatly value the unique perspectives, dedication, adaptability, and leadership qualities veterans bring to the table. We strive to give them and their spouses careers of which they can be proud. Through our veterans’ careers page, candidates can enter their Military Occupational Specialty (MOS) and the system will suggest positions best suited to their profile. This AI-based system is one of the first of its kind in the corporate sector. Understanding that many veterans are seeking higher education, we also actively look for veteran candidates as part of our campus recruiting program. Given the close proximity of many of ADP’s U.S. locations to military installations (El Paso—Ft. Bliss, Norfolk—Norfolk Naval Station, Augusta— Fort Eisenhower, Tempe—Luke Air Force Base and Louisville—Ft. Knox), we have a very close relationship with our local military bases and non-profit organizations who assist transitioning service members in finding new careers.

We also work to support our student veterans. Rather than moving directly into corporate America upon completion of their service, many veterans will use their educational benefits to attend college and gain new skills before entering the workforce. ADP partners closely with a non-profit called FourBlock to assist veterans who are still in school and exploring future career options. ADP hosts FourBlock instructors and students at many ADP locations (in person and virtually) across the country and our associates (both from our Military Strong & Allies BRG and outside) participate and give back by helping veterans on topics such as the use of LinkedIn, career triangulation, resume review, interviewing skills and personal branding and marketing. Our veteran and military spouse associates enjoy participating in these events in order to give back to the military community.

In addition, ADP joined the Department of Defense SkillBridge program. This program provides opportunities for service members to gain valuable civilian work experience through specific industry training, apprenticeships, or internships during the end of their service. SkillBridge connects service members with industry partners in real-world job experiences, and ADP is proud to offer these opportunities to the brave veterans who served their country.

Benefits

Our associates receive a competitive benefits package, intended to help them enjoy physical, emotional and financial well-being and be productive members of their teams. While exact benefits vary by employee and region, they typically include healthcare coverage, a retirement and savings plan, free wellness services, tuition reimbursement, employee assistance programs and more. We particularly emphasize benefits that support our associates’ individual and family needs (parental leave, adoption/fertility benefits and programs to support caregivers). We constantly update our programs according to our associates’ needs. For example, in the U.S. we offer the following programs:

  • Fertility management: Participants in this program, which include members of ADP’s LGBTQ+ community and eligible single parents, receive personalized guidance to help them understand treatment options. This includes coverage for fertility medications, in vitro fertilizations and egg freezing, among others.
  • Adoption and surrogacy reimbursement program: Associates who are looking to grow their families through adoption or surrogacy can receive reimbursement towards qualifying costs of adopting a child or arranging a surrogate.
  • Back-up care program: Regular associates who work 20 hours or more per week can utilize our Back-Up Care Program when something unexpected disrupts their childcare routine. For a small co-pay, associates have access to 10 back-up care days each year, with high quality care provided by Bright Horizons.
  • Parental leave: All regular associates who work at least 20 hours per week may be eligible for six weeks paid parental leave to be taken within one year of the date their child is born or adopted or fostered by the associate.

ADP has a long tradition of promoting health, wellness and safety; we embrace it as part of our corporate identity.

Safety, health and wellness

ADP has a long tradition of promoting health, wellness and safety; we embrace it as part of our corporate identity. Our aim is to provide a holistic approach to the needs of our associates by offering programs that are physically and mentally beneficial, help them pursue a healthy lifestyle and reduce absenteeism and lost time due to injuries.

Our health and safety efforts include:

  • A company-wide health and safety manual and website accessible 24/7
  • Safety education and training offered on our risk management website
  • Regular committee reviews of health and safety procedures
  • A wellness program that allows associates to earn points and rewards for completing various wellness activities

Associates have access to the following wellness programs:

  • Personal health checks
  • Nutrition and fitness expert visits offering free consultation and programs
  • Employee assistance programs
  • Free therapy sessions to associates who require counseling and mental health assistance
  • Year-round program that allows associates to volunteer and donate to charitable causes close to their hearts

Month of wellness

Each May, ADP celebrates its Global Month of Wellness, focused on physical, mental, spiritual, financial and career wellness. Leaders and mentors at ADP understand wellness can mean different things to different people — that’s why we offer wellness resources and provide an environment where talking about personal challenges is not only okay but encouraged. Our goal is to help each other succeed by creating a supportive network where associates can have uncomfortable conversations that lead to rewarding outcomes.

Flexible work options

We empower our associates to create a solid work-life balance. We provide a comprehensive set of programs, practices, activities and resources to help associates choose productive and flexible work management solutions that are best for them, ADP and our clients. We recognize that as a large company it will never be possible to be all together physically, therefore integrating remote options into our events, meetings and everyday operations allows for greater collaboration and helps promote inclusion of remote workers.

Recognition

To see a list of awards and recognitions we received for our efforts, please visit our website.